The support programme is divided into two sectors: Floating Support and Family Support.
Community Support
Our Community Support programmes offer a package of support to individuals or families in a one-to-one or group basis. Community Support relates to STEP’s overall ethos of empowerment.
Through the support work we do, the individuals and families receive specific advice and guidance to develop the confidence to work through issues impacting their lives.
STEP Floating Support Programme
The aim of the Floating Support service is to enable the participants to achieve a number of outcomes including:
- Developing skills to ensure they can live independently in their own home.
- Finding alternative accommodation if they want or need to.
- Sustaining their current home to prevent homelessness, including understanding the terms of their rental and utility contracts.
- Managing their own finances, benefit claims, bill payments, and paperwork.
- Finding out about and dealing with other government and non-government services and agencies.
STEP Family Support Programme
All families need support at some point. Our support service helps families turn things around in difficult times with practical and emotional support. Together with a support worker, the client identifies needs and with their collaboration, a developmental plan is put in place to achieve agreed outcomes.
Our service is aimed at enabling the following outcomes for parents and families:
- Greater confidence with parental role.
- Better understanding of parental rights and responsibilities.
- Better ability to seek appropriate help and find timely solutions to improve current situation.
- The creation of a better family environment.
- Finding out about and dealing with other government and non-government services and agencies.
CONTACT OUR COMMUNITY SUPPORT TEAM